About

ABOUT
USA LED SIGN

WE ARE Usa LED

We are a team made up of talented individuals who are all here to serve our customers.  We will listen to all of your LED signage needs and offer our expert opinion on the best sign for your business.  But the conversation doesn’t end there.  We will help you every step of the way.  From helping you decide which sign is best for you, to giving you a walkthrough on programming your new display and FREE technical support for the lifetime of the sign.  Questions, big or small, will be answered.

We are here to serve you.

WHY CHOOSE US

LifeTime Technical Support

With the purchase of one of our displays you receive LifeTime technical support.  Specialists will provide over the phone assistance to quickly solve any issues you may experiencing with your product.

Qualified Sales Agents

Call to speak with one of our knowledgeable sales agents. Our agents will listen to your needs and provide you with the best solutions for your LED signage needs. If you are in doubt as to the product for you, give us a call.

Fair Prices

We offer fair and competitive pricing for the products that we offer. If you already have a quote from another LED company, give us a try. You won’t regret it

 Dealer Program

Ask about our dealer program and see if partnering up with USA LED Signs is right for you.

OUR MISSION

Our mission is simple.  Provide our customers with high quality LED signs that are easy to use and easy to maintain while staying competitively priced.  We aren’t cutting corners in order to save on manufacturing costs.  Every sign, that we ship out, we ship out with confidence.  Knowing that well trained hands built the unit and strict quality control policies were followed to the letter.  Every sign is handled with care and packaged with care.

faq

There are two major factors that affect the cost of an LED sign more than others.  They are size and resolution.  Also affecting the cost is the quality of the components that make up the sign.

Many companies will use low quality components in order to be able to sell signs at a very low cost.  This brings the life expectancy of the display down as well as drives the need for maintenance up thereby spending more money on replacement parts and early replacement of the LED sign.

The LEDs have a lifespan of 100,000 hours.  If you were to run your sign for 24 hours a day, 7 days a week, you can expect the display to last 11.4 years.

Yes!  All of our signs are rated for outdoor use.

To manufacture and ensure quality control, turnaround time is 2-3 days.

For items that are in stock you can expect same day or next day shipping.

You can plug in our displays into a power outlet like many household appliances.

The third color is achieved by the 2 LEDs illuminating together which creates the third color.

Of course!  Our displays have 10 levels of brightness with the remote control and even more levels with a PC Software upgrade.

Very!  Once you’ve familiarized yourself with the simple controls you can program your messages quickly.

Our signs are MET Labs certified and are UL compliant.

Yes!  With a PC software upgraded sign you can add your own custom logos and graphics provided they are scaled to fit the size of the display.

Yes!  You can make a list of messages and you can toggle them on or off when you want only certain ones to display.

Yes we can!  We can link 2 signs together with a waterproof data cable so that you only have to program one sign and the other will do the same.

Absolutely!  We can make it so that one message can transition into another sign so that they behave as one piece.

shipping & returns

PAYMENT

We accept PayPal and most major credit cards.
(Discover, Mastercard, Visa)
All Payments are secure.

QUALITY CONTROL

All products are tested and inspected before leaving our factory.  If, by any case, the product has been damaged during shipment, please contact
us as soon as possible.

SHIPPING

Ships within 3 days after the payment has cleared. The signs are packaged in a hard cardboard box with Styrofoam reinforcement to  UPS Standards. Insurance is included for FREE.

RETURN / EXCHANGE POLICY

We have quality LED signs, so we proudly offer 100% money back guarantee on all of your purchases!
14 Days – Return your sign within 14 days, and receive 100% money back.  With USA LED’s 14 day return policy, there are no special catches or exceptions. All we ask that you send the sign(s) back to us in the original packaging, and make sure that the sign(s) is/are in the same condition as it was when you received it.

After 14 days & up to 30 days, 20% restocking will be assessed for returns and exchanges.  Customers are responsible for shipping costs on all returns except on those due to manufacturing defects.  If you received any package damaged, please reject the package and notify us immediately.  We will gladly send out another unit as soon as possible.

WARRANTY

All USA LED signs come with a limited 3 year warranty.  This warranty covers 1 year of manufactured parts, and 3 years of factory labor.  Customers are responsible for all shipping costs.  All parts will be fully replaced with brand new parts in order to maintain a properly functioning product.  If there is anything wrong with the sign you have purchased, simply call us and our technical support team will assist you.

Phone:

(888) 290-7899

Address:

6500 Flotilla St. Commerce, CA 90040